The traditional playbook for creating winning beverages relied heavily on direct consumer feedback: surveys, interviews, focus groups. This information fueled product development and validation through consumer panels.
But in today's dynamic market, this approach is no longer enough. As Steve Jobs astutely observed:
“Some people say, give the customers what they want. But that’s not my approach. Our job is to figure out what they’re going to want before they do. People don’t know what they want until you show it to them.”
Digital twins are touted to be game-changing technology in CPG product innovation. But, what are digital twins?
Digital twins of consumers are virtual representations of your target consumer that reflect the behaviors, preferences, and interactions of real-world consumers. These simulations use AI and other data-sets to provide snack companies with actionable insights far beyond the capabilities of traditional focus groups.
Imagine testing millions of beverage concepts against virtual "twins" of your target audience. With instant feedback on liking scores, purchase intent, and flavor drivers, digital twins deliver unparalleled accuracy while saving time and cost.
For instance, a digital twin analysis might reveal a growing preference for low-sugar, exotic fruit-flavored sparkling water among health-conscious millennials, allowing brands to proactively develop and launch products that meet this emerging demand.
For Marketing, Innovation and R&D teams, digital twins represents a technology that goes beyond typical consumer-insights tools (including AI-powered ones), their benefits include:
Despite their potential, digital twins come with challenges:
It is important to place some key measures in place to overcome these challenges.
Despite the challenges, the future of beverage innovation lies in leveraging digital twins. These tools enable brands to rapidly test products, uncover granular insights, and reduce time-to-market. For example, McKinsey estimates that products developed using digital twins experience 25% fewer quality issues upon launch.
In an industry where consumer preferences evolve rapidly, digital twins provide R&D, Innovation and Marketing Teams in snack companies with the agility to innovate faster and more effectively. From identifying untapped market opportunities to optimizing existing portfolios, this technology offers unmatched speed, precision, and ROI.
Are you ready to transform your innovation process and embrace predictable product innovation? With Headspace’s AI and digital twin platform for beverage innovation, you can bring winning beverage concepts to life in record time.